Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. FORMS
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries and Freight Elevator
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Retail Services
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Holidays

The Buildings are closed in observance of the following holidays, or as identified in your lease:

 

Observed Holidays:

  • New Year's Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day

 

On these days the building will have no standard services. A Building Security Officer will be on duty 24 hours a day and may be contacted at 415 421 7424. Additionally, Building access will be programmed for the holiday schedule, which will require usage of your access card both day and night on each scheduled holiday.

 

Please contact the Building Management Office within 48 hours-notice should you require any routine cleaning, heating, air conditioning or special services during the above referenced holidays.  We will be glad to provide you with a cost estimate prior to any scheduled service.