Tenant Handbook


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Elevator Malfunction

If you are in an elevator and it malfunctions, remain calm. Modern elevator technology makes it virtually impossible for the elevator to fall. There is no physical danger in a stalled elevator, only the inconvenience of waiting to be released. Pressing the emergency button within the cab will alert the elevator vendor that the elevator is malfunctioning. The elevator company will be notified immediately and a technician dispatched to correct the problem. Building Management staff and/or courtesy officers will make all attempts to remain in constant contact and let you know what is being done.

 

If the doors should open between floors, DO NOT attempt to climb out. Let security know that the doors are open so they can send someone to help you out. Most elevator related injuries are caused by people climbing out of the elevator cabs. Be safe and stay in the cab until instructed otherwise.

 

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.